We exchange any merchandise in its original condition within 30 days of purchase along with a copy of your original invoice. You have two options to exchange your merchandise:
1 – List the items you want to exchange on your invoice and send the items back to:
Artifact Candle Foundry
2 N.Summerlin Avenue
Orlando, Florida 32801
2 – Exchange the items in person at the Artifact Candle Foundry® store.
You are responsible for return shipping costs. Your original payment method will be charged or credited when the exchange is processed.
If there is a quality issue with your merchandise please give us a call at 407-885-9440 or email us firstname.lastname@example.org before shipping the item back to us.